Case Work Administration

Recording is an integral part of the New Futures Project. It forms an essential element for the gathering of information, analysis and decision making and a means by which staff can justify, explain and be accountable for their actions.
The importance of good, accurate case recording is outlined in the guiding principles of ‘Safeguarding Children and Young People from Sexual Exploitation (Working Together to Safeguard Children, (2006))’.
As a voluntary organisation committed to good practice, our ethos is to promote excellent casework administration. We have introduced a system which reflects the statutory experience by working within a framework which introduces key administrative tools to effectively support service users.
Within the young people’s team, our casework forms are modelled and designed to meet the Every Child Matters outcomes. Students on placement are expected to complete a thorough assessment of needs in line with The Common Assessment Framework (CAF). This offers a basis for early identification of the young person’s needs, forming the foundation of a support plan to target intervention with an overarching aim to reduce risk of CSE. An integral part of the monitoring and recording system within the young people’s team is ensuring that a detailed report is sent to the allocated social worker each month specifying work undertaken with the young person, alongside CSE concerns, number of sessions attended and future expectations.
Students placed within the adult team are expected to complete shared outcome based assessments that promote personalisation and include outcomes identified in Putting People First (2007) embedding the principles of personalisation into all aspects of the agencies casework. The assessments require students to consider if a person is vulnerable as defined by No Secrets (2000) and identify if a referral for a Community Care Assessment would be appropriate.
Alongside an assessment of needs and vulnerabilities, students are expected to complete risk assessments. They are also required to complete and keep up to date, contact episode sheets, monitoring forms, case notes and chronologies, evaluating the direct work they undertake with service users to further develop their social work skills.
Students will be closely supervised by their appointed case managers and undertake a monthly review of all cases, alongside formal and informal supervision. This ensures the needs of the service user are being addressed as well as the student receiving knowledge and guidance to apply in their own social work practice.